CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
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We spend roughly a third of our lives on a mattress. Over that time it collects sweat, shed skin and dust mites — and it is mite droppings that are among the most common household allergens. We clean mattresses in Krakow by hot water extraction, at your place, without taking the mattress away.
The full list is in the upholstery cleaning price list.
Once a year suits most households. With allergies, asthma, or a pet sleeping on the bed, every six months is better. A child's mattress is best done after any significant accident — urine stains lift most easily while fresh.
The mattress stays slightly damp. It is usually fine to sleep on the same evening provided the room is aired. Put bedding back on only once it is dry.
We use hypoallergenic products that are rinsed out of the mattress during extraction. The service is safe for children, allergy sufferers and pets — which matters, because you are in direct contact with a mattress all night.
Many customers add mattress cleaning to upholstery and carpet cleaning, since the team arrives with the same equipment. For short-term rentals, mattresses are best done between seasons — see apartment cleaning.
A single on one side is 70 zł, a double 140 zł. Both sides costs twice as much, because it is twice the work and twice the drying.
If the mattress is turned and slept on both ways, both. For one-sided mattresses with a clearly marked top, one side is enough.
Usually a few hours in an aired room. Booking a morning slot means it is dry by evening.
Fresh ones almost always, odour included. Old, repeatedly dried stains can leave a mark; we say so after looking at the mattress.
Extraction removes mites and their allergens from the top layer, which usually reduces symptoms noticeably. It is not a one-off fix — with allergies it is worth repeating.
Yes, with limited water so the core does not get soaked. Mention the type when booking, as it affects the settings we use.