CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
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CleanWhale handles moving in Krakow for flats, houses and offices. You get a van with a driver and experienced movers who carry everything out, load it, and bring it into the new address. The whole booking happens online — no phone calls and no waiting for a callback.
The minimum order is 295 zł. You see the final price in the booking form before you confirm, so there are no surprises at the end of the day.
We bill by the hour at published rates. The full breakdown is on the moving prices page.
There are no hidden charges for fuel, for bringing the van, or for driving into the centre.
The crew arrives with blankets and wrap to protect your furniture. You pay after the job is done, in cash or by card.
If the old place still needs cleaning once it is empty, it is worth pairing the move with apartment cleaning in Krakow or post-renovation cleaning. That is a common choice when handing a rented flat back to the landlord.
We move customers in every district of Krakow — Stare Miasto, Kazimierz, Podgórze, Krowodrza, Nowa Huta, Bronowice, Dębniki and the surrounding areas — as well as routes out of the city, billed per kilometre.
The minimum order is 295 zł. The first hour of the van with a driver is 177 zł, each further hour 118 zł, and a mover costs 118 zł per hour. The final figure depends on how long the move takes and how many people you book.
Yes, the van rate covers the vehicle together with its driver. Movers are booked separately, depending on how much and how heavy your belongings are.
Yes. Travel beyond the city is charged at 5 zł per kilometre on top of the van rate. For a move to another city, see intercity moving.
For a studio or a two-room flat one mover is usually enough. For larger flats, heavy furniture or a building without a lift, two is the better choice — the work goes faster, which often makes the total cheaper rather than more expensive.
Yes. The crew carries blankets and wrap to protect furniture and appliances from damage and dirt while they are in the van.
Booking takes a few minutes online. If there is a free slot in the schedule, the move can happen as soon as the next day.