Booking a cleaner in Krakow without speaking Polish
If you have just moved to Krakow, the hard part is rarely the cleaning itself — it is arranging it.
Most listings are in Polish, quotes arrive by phone, and it is not obvious what is included until
somebody is already standing in your hallway. This page is for the part of the city that works,
studies and rents in English.
Everything below happens in English: the booking form, the confirmation, the messages before the
visit and any question afterwards. You do not need a Polish phone number and you do not need to
call anyone.
What it costs
- 1 room — from 151,92 zł
- 2 rooms — from 189,90 zł
- 3 rooms — from 234,90 zł
The price is calculated from the size of the flat and the scope you choose, not from hours worked.
It is shown before you confirm and it does not change afterwards. Common extras have their own
fixed prices: oven 40 zł, extractor hood 40 zł, inside of kitchen cupboards 59 zł, washing up 25 zł.
What a standard visit covers
- Vacuuming and washing every floor
- Dusting all reachable surfaces
- Kitchen — worktops, sink, hob, appliances from the outside
- Bathroom — shower or bath, toilet, basin, mirror, taps
- Doors, handles and light switches
- Taking out and sorting the rubbish
- Making the beds and tidying visible clutter
Things that are different when you are new here
Rubbish sorting is mandatory in Krakow and buildings differ in how bins are
labelled. The cleaner sorts to the rules of your building, so you are not the neighbour who gets it
wrong.
You do not have to be at home. Most customers leave a key, use a key safe or a code
lock. If you would rather be there for the first visit and hand over the keys afterwards, that
works too.
Old tenements and lifts. In the Old Town and Kazimierz many buildings have no lift
and narrow staircases. It changes nothing about the price — but do mention the floor when booking
so the visit is planned with the right amount of time.
Deposits and moving out
The single most common reason expats book us is the end of a tenancy. In Poland the deposit is
returned on the state of the flat at handover, and landlords check the oven, the extractor hood,
the inside of cupboards, the grout and the window frames — the places nobody cleans while living
there. That is a different job from a regular clean:
end-of-tenancy cleaning.
If you rent your flat out
For short-stay hosts the turnaround between guests is a separate service with its own standard and
timing — see
Airbnb cleaning in Krakow.
Regular cleaning is cheaper
Weekly 20% off, fortnightly 15%, monthly 10%, with no contract and no notice period. Details under
cleaning subscription,
full price list under prices.
Frequently asked questions
Will the cleaner speak English?
Support, booking and written communication are in English. Cleaners themselves speak varying levels
of English — but the visit is driven by a checklist agreed in advance, so nothing depends on a
conversation at the door.
How do I pay?
By card, bank transfer or cash, after the work is done. No prepayment and no Polish bank account
needed.
How quickly can someone come?
Often the same day, depending on availability. Fridays and weekends are the busiest.
Do I need to provide anything?
No. Products and equipment are included in the price.
Can I get an invoice?
Yes, for a private person or a company.
What if something is not right?
Tell us the same day and we come back and finish it. That is simpler than arguing about it later.
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