CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
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Clutter is rarely a cleaning problem — it is usually a systems problem. When things have no home of their own, they are back on the counters and the floor within days of every tidy-up. Home organizing in Krakow means going through what you actually own, sorting it into categories and building a layout you can realistically keep up day to day.
You always decide what stays and what goes. Our job is to structure the process and suggest options — not to throw your things away on your behalf.
If a move is coming up, sorting things out first genuinely shortens loading time — see moving services in Krakow.
Organizing is not the same as cleaning. The best result comes from doing both: sorting the contents first, then apartment cleaning of the emptied, accessible surfaces.
A single wardrobe usually takes a few hours. A kitchen or a whole flat is a one-day or multi-day job — we agree the scope before starting.
For the sorting stage yes, since you are the one deciding what stays. The arranging itself can be finished without you present.
Nothing is removed without your agreement. We prepare items for donation or disposal, but the decision is always yours.
Not necessarily. We start with what is already in the house and only suggest buying something when there is a genuine gap and the dimensions call for it.
The layout is designed so that putting something back is easier than dropping it anywhere. At the end we go through the rules that keep the system running after we leave.