CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
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Production halls, warehouses and technical areas work to different rules than offices or flats. What matters is fitting around the plant's shifts, working safely near machinery, and repeating the same result every time. CleanWhale provides industrial premises cleaning in Krakow both as one-off jobs and under ongoing contracts.
We agree the scope and the price after inspecting the site — floor area, floor type and the nature of the soiling vary far too much between plants to quote blind.
Cleaning a hall during production is usually not possible. We therefore work after the shift ends, overnight, at weekends, or during planned technical shutdowns. The schedule is agreed with site management so it never clashes with the line.
A one-off clean suits the period after refurbishment, before handover, or ahead of an audit. An ongoing contract — daily, weekly or monthly — keeps the standard consistent and spreads the cost. On mixed office and production sites, part of the area can be covered by office cleaning.
The price is set individually after an inspection. Floor area, floor type, how heavily soiled it is, ceiling height and how often the service runs all affect it.
Yes. On production sites that is the most common arrangement, because it lets the work happen without stopping the line.
We clean housings and the area around machines within a scope agreed with your technical team. We do not touch components that require service qualifications.
Yes, both one-off and under ongoing contracts. We plan the work so forklift routes stay clear.
If your site requires it, the crew completes the induction before starting. We work to whatever procedures apply at your premises.