If you get 9.5 windows in your order, round down to 9.
One leaf / section of the French window (floor window) is a single window. If you have double windows, this counts as two windows.
You can order window cleaning separately, you can order along with cleaning the apartment. The order can be paid by card or cash. In the cold season, we wash the windows on one side.
CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
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A house is a different job from a flat. There are more windows, some sit on an upper floor or in the roof slope, and patio glazing and conservatories need reaching from both sides. That is why we price window cleaning for a detached house by the number and type of windows rather than by the floor area of the building.
The price per window covers the glass, the frame and the sill. The full list is in the window cleaning price list.
Upper-floor and roof windows are cleaned with telescopic equipment, from ground level or from a stable footing. We do not work from ladders set on uneven ground — if access to a particular window is unsafe, we say so before starting rather than improvising on site.
For a larger house it makes sense to pair this with house cleaning, so the team covers everything in one day. If a window sticks or draughts, book a window service first — adjustment and new seals.
It follows the number of windows: 40 zł per window cleaned on both sides. With several windows the total is known up front — just count them when booking.
The whole window unit in one opening counts as one. If in doubt, see how we count windows.
Yes, where there is safe access from inside or with telescopic equipment from outside. We decide the method after checking the structure.
Not always for the outside. The inside needs access, so it is easiest to book a slot when someone is in.
Light rain does not affect the result — that comes down to technique, not weather. In heavy rain or strong wind we move the appointment for safety reasons.
External shutters are wiped from the accessible side. Insect screens can be cleaned separately — mention it when booking, as they need removing first.