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    CleanWhale > FAQ > What if I am not happy with the quality of the cleaning?

    What if I am not happy with the quality of the cleaning?

    We will find the solution as quickly as possible. If you can take pictures, please do it and send them to our email or our social media accounts. You will get a response immediately, and we will start working on a solution right away. We respond to criticism and make sure to fix our mistakes. If the quality of the cleaning is low, we can give you a refund and offer you a free clean.
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    Other frequently asked questions

    How it works? Why do you need a steam cleaner?
    How it works? Do you have powerful vacuum cleaners?
    How it works? How do I make a booking?
    How it works? How do I cancel my order?
    How it works? Can I order dry cleaning and apartment cleaning simultaneously?
    How it works? Do you offer deep cleaning?
    How it works? Can you bring my keys to me after the cleaning?
    How it works? Who are your cleaners?
    How it works? Do you work only in Cracow?
    How it works? Do you clean in detached houses?
    How it works? Do I need to provide my own cleaning supplies?
    No robots and automatic answers - ask a question and get a quick answer from a human